At Hare & Tortoise, we don't just build websites and apps — we help you keep them strong, evolving, and aligned with your goals.
A retainer gives you predictable support, strategic continuity and priority access to our senior digital leadership expertise, so you can move faster without losing quality or control.
A good retainer isn't just maintenance — it's a long-term partnership where your digital platform continually improves, stays secure, and keeps delivering value.
A website or application is never "done". Technology changes, user expectations evolve, and performance or security issues crop up over time. A retainer gives you:
A fixed monthly investment with no surprise bills or unpredictable hourly charges.
Not just keeping the lights on — we optimise performance, accessibility, and user experience each month.
You get reserved capacity and faster response times than ad-hoc support.
From AI-assisted work plans to senior digital leader review — you maintain quality and avoid technical debt.
We offer three levels of ongoing support — each designed to fit a different stage of growth and need.
£1,500
/ month
For smaller platforms or recent launches that need regular care and smooth running.
Ideal for: Startups, SMEs, small sites
This tier is perfect if you want peace of mind that your site is secure, fast, and stable.
Get Started£3,500
/ month
For businesses with active digital platforms that need regular feature improvements and optimisation.
Ideal for: Growing products, marketing-driven teams
This tier is for teams who want momentum, not just maintenance.
Get Started£6,500
/ month
For mission-critical systems where uptime, performance, and evolution are central to business success.
Ideal for: High-traffic platforms, SaaS products, organisations with internal stakeholders
This tier gives you a true ongoing partnership — we're embedded with your roadmap and goals.
Get StartedTo keep retainers predictable and focused, anything outside the agreed monthly scope — such as major new builds, separate product launches, or third-party spend — is scoped and priced separately. This ensures clarity and keeps your monthly investment aligned with what's truly being delivered.
that fits your objectives.
(monthly, with a minimum term).
& priorities for the month.
with consistent reporting and strategic check-ins.
Retainers turn once-off projects into long-term value engines. Whether you're past launch and ready to accelerate, or want ongoing peace of mind, we'll help you choose the right model.