Retainers — Keep Your Platform Evolving

Your platform doesn't stop after launch. A retainer keeps it secure, fast, and continuously improving — with senior oversight on every change.

A retainer gives you predictable monthly costs, priority response times, and senior technical oversight — so your platform keeps improving without surprises.

Not just maintenance. A retainer is a long-term partnership — your platform stays secure, performs well, and evolves with your business.

Why Choose a Retainer?

Security vulnerabilities don't wait. Neither do user expectations. A retainer protects your investment and gives you:

Predictable Cost

A fixed monthly investment with no surprise bills or unpredictable hourly charges.

Continuous Improvement

Not just keeping the lights on — we optimise performance, accessibility, and user experience each month.

Priority Access & Faster Turnaround

You get reserved capacity and faster response times than ad-hoc support.

Digital Leadership

From AI-assisted work plans to senior digital leader review — you maintain quality and avoid technical debt.

Our Retainer Tiers

We offer three levels of ongoing support — each designed to fit a different stage of growth and need.

🟢

Essential Support

£1,500

/ month

For smaller platforms or recent launches that need regular care and smooth running.

Ideal for: Startups, SMEs, small sites

Includes

  • Security monitoring & updates
  • Bug fixes and minor enhancements
  • Accessibility regression checks
  • Performance health checks
  • Monthly status report
  • Email support (48h response)

Best for: recently launched platforms that need reliable upkeep.

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Popular
🔵

Growth Partner

£3,500

/ month

For businesses with active digital platforms that need regular feature improvements and optimisation.

Ideal for: Growing products, marketing-driven teams

Includes

  • Everything in Essential Support
  • Feature improvements
  • UX and conversion optimisation
  • Analytics review
  • Monthly planning session
  • Slack/quick-response support

Best for: active platforms that need regular improvements and strategic input.

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🟣

Strategic Partner

£6,500

/ month

For mission-critical systems where uptime, performance, and evolution are central to business success.

Ideal for: High-traffic platforms, SaaS products, organisations with internal stakeholders

Includes

  • Everything in Growth Partner
  • Technical roadmap ownership
  • Priority sprint slots
  • Architecture guidance
  • Quarterly strategic workshop

Best for: mission-critical platforms where uptime, performance, and evolution drive revenue.

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What's Not Included (And Why It Matters)

To keep retainers predictable and focused, anything outside the agreed monthly scope — such as major new builds, separate product launches, or third-party spend — is scoped and priced separately. This ensures clarity and keeps your monthly investment aligned with what's truly being delivered.

How It Works

1

Choose the tier

that fits your objectives.

2

Sign a simple agreement

(monthly, with a minimum term).

3

We align on goals

& priorities for the month.

4

Work begins

with consistent reporting and strategic check-ins.

Ready to protect your investment?

Whether you need reliable upkeep or strategic technical leadership, we'll recommend the right tier for your stage of growth.